40 Since 2014, specialist live-in care and support service provider Woodleigh Healthcare has been aiding the people of Leicester and Surrey, offering safety and compassion to society’s most vulnerable. Whether it is working with an elderly person or a child with complex needs, Woodleigh Healthcare sees it as a privilege to serve its community and make a real difference in people’s lives, and it is proud to do so with a smile. Below, we take a closer look at how it is empowering independence through bespoke care. A CQC-registered provider for personal care, Woodleigh Healthcare works with everyone from vulnerable adults with severe mental health needs to young people with learning disabilities and individuals recovering from substance abuse, either in the home or across its dedicated spaces. Its supported living facilities have been designed to make the transition to independent living easier, and its use of a combination of social workers, psychiatrists, GPs, care workers, advocates, and their extended families only helps support this process. Woodleigh Healthcare’s commitment to independent living is reflected primarily through its three-tier ‘move on’ programme, covering high, medium, and floating (low) support needs, from 24 hours a day all the way down to just an hour a week. This is just one of the services it provides, with its other offerings covering homebased care for all ages, supported living for those between the ages of 18 and 65, day care services, a specialist service for ASD and learning disabilities, and a working age respite service. These services are provided across Leicester and Surrey, many in both locations but some in just the one. For example, home care, supported living, live-in care, and complex care are all available at the two, whereas residential and respite care are exclusive to Leicester. The latter are both delivered in The Big House, Woodleigh Healthcare’s premier location in this East Midlands city and a place where roundthe-clock support is provided. Every single day, The Big House offers a minimum ratio of three staff members to every four young people. Beyond this, walking night care and sleep-in support are also offered, giving families the peace of mind that comes from knowing that their loved ones are safe and cared for. The Big House is not only open for individuals looking to access its services on a full-time basis, as short-term respite care and day care are both available. Many of those who access these services are young people with challenging behaviours, learning disabilities, and/or autism, and the team here strive to see that they are all treated with the respect they deserve. The team also recognise the challenges that caregivers and guardians face when it comes to caring for young people in these groups, and this is why its respite and day care services can be booked in advance, allowing the guardian to step back and giving them both a break and a change in their routine. Since they know that the people stepping in will more than provide the support and resources that the individual needs to flourish, investing in this level of care, especially from a provider rated ‘Good’ by CQC, is a decision that benefits everyone. As for the services these partners in care provide across Leicester and Surrey, the most sought after is home care, which sees the team go way beyond the simple hands-on help that many care providers deliver. Guided by the core belief of empowering individuals to maintain independence and dignity, even concerning the challenges faced with daily living tasks, these care professionals are trained to create safe, supportive environments where everyone feels respected and valued, irrespective of their unique needs. Of course, these needs vary greatly from person to person, and this is why Woodleigh Healthcare’s home care spans everything from assistance with moving safely around the home to reminders for medication, help transitioning back to daily life after a hospital stay, discreet and compassionate assistance with bathing and going to the toilet, support getting dressed, help with preparing and eating food, and more. In many ways, the supported living and complex care offerings Woodleigh Healthcare provides are extensions of this home care service, as they all strive for the same ultimate goal of fostering independence and dignity. Supported living is carried out at its 11 locations, where solo, shared, regulated, and unregulated options are all available. Behind every centre are highly trained and compassionate teams who reflect Woodleigh Healthcare’s ethos of going the extra mile to build trust, friendship, and understanding with every person. “Whether it’s navigating complex conditions, managing challenging behaviours or simply offering a comforting hand, our staff are there every step of the way.” Complex care comes with its own unique set of challenges, and is tailored to the individual. Typical packages usually include everything offered within its home care packages, alongside added support in areas including chronic illness management, more involved assistance with medication, home services such as nursing care and physical therapy, assistance with recovery from major surgeries or traumatic injuries, and catheter/tracheostomy care. In addition to the underlying focus on independence and dignity touched on already, the common thread tying all of these services together are the teams behind Woodleigh Healthcare, who are treated not as employees but valued partners in the essential care the company provides to those who need it most. Since this is a growing care company, these teams comprise experienced carers and newcomers alike, with ample opportunities available for promotion and career progressions within its ranks. Live-In Care & Support Service of the Year 2026 – England
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