GHP Social Care Awards 2024 In fostering such a collaborative approach, First Thought Care Services has redefined expectations across the sector – it promises more, without compromise, no matter how lengthy the process. However, just because First Thought Care Services has created its own framework – one that has already become the face of compassionate, meaningful social care – that isn’t to say that it is tying itself to a single methodology. On the contrary, First Thought Care Services is exceptionally proud of its versatility. This characteristic is best represented through the organisation’s robust quality assurance mechanisms, wherein First Thought Care Services carries out regular audits, reviews, and evaluations of its care services to identify any areas of improvement. By closely monitoring service users’ feedback and experiences, the collective is able to adapt in order to continue delivering the utmost level of individualised care. Furthermore, First Thought Care Services looks to establish a real connection with its service users, all in the hopes that it can begin to create video care plans that will open up opportunities for more accessible services. Throughout this period, First Thought Care Services has made sure to actively involve its service users, allowing them to have a say in how the organisation delivers their care. This, after all, is the ultimate goal
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