11 GHP Q4 2025 esthetix CRM (Aesthetix) helps plastic surgery and medical spa practices save time and convert more leads into patients by combining marketing platforms into one easy to use tool. Powerful features like email marketing, SMS, live chat, web forms, lead nurturing automations and more offer one simple, turnkey solution that helps empower practices to transform lives by streamlining operations and elevating the patient journey, from lead to loyal, lifelong customer, ultimately helping more people achieve their beauty, health, and wellness goals. With core values centred around innovation; production; collaboration; and education and empowerment, the company excels at working hand-in-hand with clients and their partners, becoming an extension of their team, and integrating seamlessly. Most notably, Aesthetix recently introduce the AI Employee by Aesthetix CRM: a 24/7 digital teammate designed to supercharge a practice’s communication, marketing, and patient outreach. With this add-on, clients can easily unlock AI-powered tools which ultimately means no more missed leads, no more waiting for responses, and no more scrambling after hours. Within this CRM system, the tools are plentiful, each with their own unique and distinct benefits, such as: Conversation AI Agents – these respond immediately to patient inquiries across SMS, website widgets, Instagram DMs, Facebook Messenger, WhatsApp, even when the team is offline. Voice AI Agents - calls can often go answered after hours. Here, intelligent responses manage common queries (hours, location, services), and callers can be sent booking links when needed. Reviews AI Agents - with Reviews AI, practices can respond to reviews automatically but in their own brand’s voice, thus maintaining professionalism, saving time, and building credibility. ChatGPT in Platform - the “Ask AI” function allows practices to generate marketing strategies, campaign content, images, and even build landing pages in minutes via simple prompts. Plus, all content stays consistent with the brand’s voice. Cost and efficiency gains - instead of hiring extra staff or paying for multiple tools, AI Employee bundles many functions (chat, voice, reviews, content, landing pages) into one subscription. It’s about working smarter, not harder. Designed specifically aesthetic practices in mind, Aesthetix CRM offers tools that streamline lead management, automate marketing, and optimise workflows. Unlike generic medical CRMs, Aesthetix provides industry-specific features that help aesthetic practices increase patient conversions and improve operational efficiency. Founder and Chief Executive Officer, Eric Dunn, tells us more about this revolutionary software following the firm’s success in our Global Excellence Awards 2025 where it won Best Aesthetics Sector Marketing Platform 2025 – USA. Aesthetically Speaking! Eric Dunn, Founder and Chief Executive Officer of Aesthetix CRM, tells us more about how the company plans to disrupt the industry with its innovative new offering, moving forward. “In the next five years, we plan to be the leaders in AI marketing innovation for the medical aesthetics market,” he states. “Our goal is to be the world-renowned software brand in aesthetics, helping and assisting more than 2,000 practices and clinics around the world.” Plans to do this include further software developments, such as a recent project that is currently in the pipeline. The soon-tobe-launched AX Pay will be Aesthetix’s own payment processor and will boast low rates that rival companies such as Stripe and Square. The payment processor will be fully integrated with all existing tools including calendars, invoices, e-Commerce websites, payment links, and much more. “We believe this more integrated experience will help our customers transact easier and increase sales at their practices,” elaborates Eric. “We are the most open and specialised CRM in the market for medical aesthetics and our integrations enable our customers to create a lot of efficiency and gain valuable reporting insights on their marketing and advertising campaigns.” Contact: Eric Dunn Company: Aesthetix CRM Web Address: https://aesthetixcrm.com A
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