44 GHP Q3 2026 uality care begins with quality staffing. Recognising this, Trust-Care Staffing is guided by three values: care for its carers, care for its clients, and quality without compromise. All carers working across this registered nursing agency in Scotland get free accredited training, regular check-ins and support, fair pay, and the freedom to choose the shifts that suit them. This sees its staff feel genuinely valued, something reflected in the fact that Trust-Care has won an award for its employee wellbeing, received a five-star rating from its carers across more than 150 reviews on Google, and has many carers who have been with it for almost a decade – something unheard of in care. Happy carers lead to better care, and the team of temporary care staff here get to know their clients’ organisations before they are needed, making them a seamless fit for both their internal teams and service users whenever they are. As Joanne explained: “That means we recruit specifically for their team and service users rather than simply filling a position.” The option to block-book the same carers means their people see familiar faces and relationships have room to grow, which allows for a consistently high level of care to be achieved. The agency’s status as both a registered nursing agency and care at home provider, with Care Inspectorate gradings of 4 and 5, highlights an ability to consistently deliver staff who far exceed the accepted standard of care. All of this from a small Scottish company whose clients and carers can count on it, 24/7, 365 days a year. “We know what our clients need, which is why we keep things simple with all-inclusive rates, no hidden costs, and no lock-in contracts.” Behind the success of the agency are its values, which Joanne believes are the reason why Trust-Care has the most five-star ratings of any registered nursing agency in Scotland. Another key differentiator is that, when a client or carer calls Trust-Care, they get a real person. The agency is very proud of the fact it is not an app or a call centre. AIM-Jul26396 Q Raising the standard of care in Scotland, Trust-Care Staffing provides carers who are reliable, skilled, and ready to make a difference in the lives of its clients. As Trust-Care is named the Best Social Care Staffing Agency 2026 – Scotland, its fourth year in a row receiving such recognition, Joanne Sullivan, its director, caught up with us for more on this leading nursing agency in Edinburgh. This approach is a big reason why, when Trust-Care celebrated its tenth anniversary last year, it did so with its longest-standing client having been with it for the whole ten years, and its longest-serving carer for nine and half of those years. Over the last decade, the agency has provided 1.5 million hours of care, with its quickest booking-toshift turnaround being just 30 minutes. Joanne added: “And our team has been on call every single hour of those ten years – 87,681 of them, to be precise – supporting 625 clients across Scotland.” In sharing its story and its numbers, Trust-Care hopes to change the perception of the health and social care sector in Scotland and the UK, which is currently suffering from an image problem. With negative headlines, lagging pay, and a lack of career progression all common in this space, many people do not see care as a career worth starting – or staying in. All whilst Scotland’s ageing population is seeing demand rising. Knowing what retention takes and how to achieve it, Trust-Care is currently working to attract and train the next generation of carers, promoting careers in the sector across the likes of career fairs and employability programmes. A unique pricing model and a blend of technology and a human focus are also helping the agency to outline the future of this industry, something that it continues to work towards. Joanne shared that careful growth is also on the cards for this care staffing agency in Scotland, which looks to preserve the local company feel and personal attention its staff, carers, and clients are used to as it grows. Finally, new services and roles will be introduced, allowing clients to come to Trust-Care’s nursing agency in Edinburgh for a wide range of staffing needs. The training delivered through its sister company, Trust-Care Training, is also expanding, showing a commitment to skilling the future, not just staffing it. With Trust-Care Staffing having done it again, this time being recognised as the Best Social Care Staffing Agency 2026 – Scotland, we urge readers to find more about this registered nursing agency in Scotland at the web address below. Contact: Joanne Sullivan Company: Trust-Care Staffing Web Address: https://trust-care.co.uk/ Happy Carers and Better Care with Scotland’s Trust-Care Staffing
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