16 GHP Q2 2024 cting very much as a sort of mini dental hospital as opposed to a traditional practice, Stone’s Abbey House was quick to realise that there were no facilities in the vicinity where one could access all avenues of dental treatment, and so decided to create its own holistic solution. Not only does the practice today provide almost every dental service possible to the people of Staffordshire, but it does so with the uppermost care and the best service one can find for miles around. Situated in a small town where there are lots of other dental practices nearby, Abbey House has carved out a niche for itself on the back of its unrivalled experience and patient-centric approach. Thus, from general dentistry needs such as check-ups, through to even the most complicated extractions and implants, Abbey House is the practice of choice for people seeking nothing less than the best for all of their treatment needs. Working closely with a series of consultant orthodontists and maxillofacial specialists, the approach afforded to clients is nothing less than holistic, and as Stacey tells us, “one of the main things that differentiates Abbey House from a lot of other local practices is that we can do absolutely everything in-house, nothing needs to be referred outside of the practice, meaning patients can build trust in their clinicians and expect the same service no matter who they see.” An all-encompassing style of care has proven integral in this team managing the evolving needs and expectations of their patients, with these having changed considerably since the practice first opened its doors a number of years ago now. In the beginning, it was predominantly NHS patients that were seen to, but as a result of a number of socio-political factors, more and more people are today making the switch to private, and thanks to the clinic’s separate hygiene centre, patients have come to expect the gold standard and a spa-like service and experience, which staff are happy to provide. Dec22009 A In the quaint market town of Stone, Staffordshire, one can find Abbey House Dental, a private dental practice that began life as a single surgery, but quickly grew to a three-building, 13-surgery practice to appease patient demand. Winning this award for its ongoing commitment to providing an exemplary patient service, Abbey House is proud to be a referral centre for the most anxious patients, as well as a stellar cosmetic dentist that excels in the field of implants and Invisalign. Regardless of the reasons for a patient’s visit, they will be afforded the uppermost care and access to some of the best specialists that the field has to offer. Practice Manager Stacey Lungrin tells us more. This applies to all, as whether a patient is private or with the NHS, Abbey House strives to go above and beyond to provide an experience of equal calibre, bolstered by a tremendous team from clinicians to support staff who leverage their own personal strengths to give patients a faultless service from start to finish. Over the past few years, this has manifested most prevalently in the cosmetic dental sector, and Stacey explains that more Invisalign cases have been completed recently than ever before. Interestingly, it was during the pandemic that this boom was first experienced, which reinforced to this team the importance of their services in helping to instil a newfound sense of confidence in patients. As for the key things learned by Abbey House that it applies to daily operations, Stacey states, “putting your patients first and ensuring they have the best journey is one of the most important factors to ensuring repeat business, and word-of-mouth recommendations [are equally as important].” Similarly, for Stacey, “good, secure systems and the correct implementation of these systems has been vital to the growth that we have seen over the last 12-18 months”, growth that is set to continue well into the future, where ongoing expansion is planned that will allow this team to continue to share their wealth of knowledge and experience with like-minded professionals and patients alike. In essence, an ongoing commitment to self-betterment, a drive to educate and develop its team by nurturing their passion, and a firm endeavour to provide the best dental care and treatment for its patients combine to result in a dental practice that is more than worthy of being crowned as the best of its kind in Staffordshire, something corroborated further by the nearly 850 Google reviews that give Abbey House Dental an amazing score of 4.8/5. Contact: Stacey Lungrin Company: Abbey House Dental Web Address: https://abbeyhousedental.com/ Best Dental Practice - Staffordshire
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