GHP / Q1 2021 53 , Nov20303 Angels Twelve is an aesthetic treatment clinic dedicated to doing things differently, hoping to inspire a young industry towards positive change. A Leading Example of the Approach to Modern Medical Aesthetics A high-end beauty and aesthetic treatment clinic, Angels Twelve is a business built with professionalism in mind. It offers training facilities and courses for aestheticians and medical professionals, specialising in beautification through antiaging treatments and offering the services of its staff and trainees to its end users. With all the education that it offers, it seeks to guarantee natural results for its patients. The founder, Dr Olha, is the founder of both Angels Twelve and Shine Medical, and is a Dentist, Aesthetic Practitioner, International Speaker, and published author in her fields. Alongside owning and leading the two incredibly successful clinics, she also leads courses for the Cosmetic Courses Training Academy in the Midlands as a Clinical Lead. She uses this myriad of diverse and deep experience to ensure that every service Angels Twelve offers is among the best. Additionally, Dr. Olha has used the time leading such courses to ensure that the courses she offers through her training academy are equally rigorous. The medical team in both Angels Twelve and Shine Medical are under her direct supervision, and both provide the best evidence-based treatments in a safe environment. Based in Nottingham and Long Eaton, Angels Twelve offers everything from facial aesthetic services and beauty to hairdressing services, handling a wide portfolio with its highly competent compliment of staff. Its commitment to an individualised and personable approach helps its clients achieve the look they want to see. Furthermore, its team each handle a wide variety of services that is truly multidisciplinary. Skincare being its specialty, its aim is to enhance confidence and reduce self-esteem issues for its clients. As well as one off treatments, it serves this aim with its prescriptive treatment plans that are devised and improved upon in house. Its mission is to raise the standards of quality and service internally and in its industry by leading from the front. As the aesthetic industry is currently unregulated, it strives to maintain its internal regulations with the highest degree of safety and professionalism. It is also a key voice in the campaign towards implementing these missing regulations in the industry, as it is aware that untrained people working within its ranks harms the sector on a macro level as well as the patients those people see. Angels Twelve’s values are all about personal ethics and personal service, with excellent and empathetic attitudes towards its customers. It works to provide a comfortable and welcoming service, putting minds at ease with its dedication to actively showing how they have corrected so many procedures that are done incorrectly by untrained hands. At its core is the atmosphere it wishes to cultivate of mutual collaboration between beauty and medical care. In this way, it prizes using proven and certified techniques to restore outer beauty but also to enhance emotional wellbeing. Alongside its medical professionals, its staff also consist of an admin team that ensures everything runs smoothly in terms of bookings and logistics. This allows the medical team to focus on Angels Twelve’s clients and their own training, the intensive nature of which is supported by Cosmetic Courses, the largest trainer of medical aesthetics courses in the country. Its clinic is CQC registered, within two years it outgrew its old headquarters and had to upsize, and the glowing reviews left by its clients speak volumes as to the character of this small but determined business. Its private clinic serves clients of all ages from 21 to 85. Furthermore, its training departments work to train throughout all levels of expertise from foundation to advanced PDO thread lifting – and internally, this attitude to training permeates all levels of its business. From the junior level to the owner, each person is confident in their duties and tasks and is supported through their career within the enterprise. It facilitates regular staff meetings and brain storming sessions to keep fresh ideas behind every move, encouraging a familial atmosphere between the staff that is extended out to the customers. Due to this, it is picky when it comes to new staff, as it must find people who will fit well within the existing ecosystem it has created – however, it is forever looking to find and support new voices and talent. During the pandemic, it found that its attitude and the rapport it had built with its customers kept it afloat. People maintained their appointments and kept supporting it through its online presence, which was invaluable to morale. Bolstered by this, after the tumult of the outbreak has died down, Angels Twelve has big plans for further growth. It seeks to add hair transplants and private cosmetic dentistry to its roster of services, as well as continuing to support charities and give back to its community in its ongoing support of the Gedling junior team. Company: Angels Twelve Contact: Dr. Olha Vorodukhina Website: angelstwelve.com
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