7 GHP Private Healthcare Awards 2023 Bupa doesn’t really need an introduction. After all, it’s known around the world for delivering exceptional healthcare services. With that in mind, there were few alternatives when it came to recognition as ‘Best Global Healthcare Support Team’. We spoke with the Group Clinical team at Bupa to find out more about their work and achievements. Over its 75 years, Bupa has grown beyond the UK to include businesses across Europe, APAC region, Middle East, South America, the USA and Ireland. Today, its presence is undisputable, and its expertise has helped thousands. As an integral part of Bupa, the Group Clinical Team is a “central function” which supports Bupa’s global workforce. The Group Clinical team brings together clinical, academic, commercial and communication expertise under the leadership of the Chief Medical Officer, Dr Paula Franklin. The team aims to promote Bupa as a healthcare leader, showcasing the expertise of their global clinic community and supporting quality care for healthier people and a healthier planet. “As a global healthcare company, we’ve been looking after people’s health for over 75 years. Our purpose is helping people live longer, healthier, happier lives and making a better world. We strive to live our purpose every day. It guides our thinking, our decisions and our impact on people and society. It’s becoming clearer that to look after people’s health, we also need to look after the health of our planet. The Group Clinical team drives action and insight to accelerate Bupa’s transition towards sustainable healthcare and establish Bupa as a thought leader on the intersect of people and planet health.” You can quite easily imagine the Group Clinical Team as an accelerator and driver of innovation and development, acting through Bupa to extend its reach and deliver services where they are vitally needed. “Group Clinical are a team of healthcare professionals and communicators who are committed to promoting and supporting the strength and depth of Bupa’s healthcare expertise. We support Bupa’s global clinical community through the development of strategic and informative healthcare projects and promotional activities.” This support can be seen through services such as Clinical Evidence and Clinical Horizon Scanning. Bupa is a trusted voice in healthcare quality and delivers safe, effective and evidence-informed care. The team provides credible healthcare intelligence to the global Bupa businesses. They collate and produce information on significant external healthcare developments through regular monitoring, analysis trends, deep dives, and reports. This work equips Bupa teams with high-quality, easy-to-understand and future-facing information that informs business decisions. “We recognise that we have a responsibility to our planet. There is an environmental impact of delivering healthcare and we are taking action to reduce that impact. Group Clinical take an active role in highlighting how people’s health is impacted by the health of the planet. We champion Bupa’s sustainable healthcare transformation and collaborate with others to innovate and change the healthcare sector, so it delivers the best outcomes for patients in a sustainable way. We promote awareness about the importance and urgency of more sustainable healthcare delivery across internal and external platforms including Sanitas ‘Healthy Cities’ events and at COP27.” “Bupa is committed to delivering strong performance, transformation and becoming the world’s most customer-centric healthcare company. Group Clinical are an integral function in promoting Bupa’s voice as a healthcare leader and driving quality care.” In regard to the future, and specifically 2023, Bupa’s Group Clinical Team is spearheading Health Leader Summits in the UK, Poland, and Australia. “The Summits convene Bupa’s global clinical leaders to share best practice, discuss and debate healthcare challenges and opportunities and showcase local success stories in care and services. The first Summit in February 2023 was a huge success, with 130 attendees and 40 opportunities identified to improve customer care at Bupa. We’re also launching our first ever Bupa Healthcare Symposium, bringing together internal and external international leaders to discuss the challenges and opportunities facing healthcare.” Company Name: Bupa Contact Name: Laura Gravelle, Senior Healthcare Planning Manager Address: Bupa, 1 Angel Ct, London EC2R 7HJ Web Address: bupa.com Contact Email: [email protected] Telephone Number: 07956106941 Best Global Healthcare Support Team – Group Clinical Team at Bupa Jan23729 “Group Clinical will continue to support Bupa’s global clinical community through the development of strategic and informative healthcare projects and promotional activities.”
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