36 GHP Healthcare and Pharmaceutical Awards 2024 Based in East Sussex, Certain Care Ltd provides live-in care services to clients, with its team of fully trained and vetted workers deployed to care for individuals in the comfort of their own homes. A preferable alternative to a care home for many, this agency doesn’t simply provide care by the hour, live-in care workers stay with clients for an extended period before having a short break (covered by another team member) and then returning. On the back of this approach, Certain Care has been recognised for its best-in-class nature when it comes to live-in care. Having proven itself to be Southern England’s leading live-in care agency since opening its doors more than a decade ago, Certain Care serves as a beacon of professional, private care for adults with care needs. Delivering quality care to clients nationally, Certain Care always puts clients at the front and centre of its comprehensive suite of services. Offering a full range of home care services from general companionship through to more specialised care for conditions such as Alzheimer’s, advanced stage dementia, cancer, motor neurone disease, and mental health conditions. Certain Care guarantees that a client will receive care that is individual as they are. Independence and comfort are prioritised and promoted in every case, with a client afforded quality, 24/7 care without the disruption of having to move to a care facility or be attended by changing carers throughout the day. The team behind Certain Care guarantees excellent results by hand selecting carers based on client need and personality carers, ensuring a seamless fit and personalised support across every step of the journey. Enjoy peace of mind as a result of Certain Care’s bespoke clientcarer matching service, along with the additional benefit of your loved one forming real relationships, and ensuring continuity of care making the process better for all involved. Certain Care provides a robust schedule management system that sees times and dates followed as strictly as possible, resulting in unparalleled efficiency across the board. Furthermore, in a world where prices are always going up, this agency prides itself on remaining affordable for all, charging according to such criteria as a client’s condition, needs, and budget. Yet another unique element of this service is Certain Care’s 24hour handovers, which see the relief care worker able to shadow the existing care worker to learn the client’s preferred routine, demonstrably enhancing the client experience in the process. Very few care agencies offer this service, but the results of it speak for themselves. An additional area of distinction for the agency is found in the free urine testing kits it provides to detect urine infections, as starting early treatment results in a lower risk of falls. These points are all impressive, but it is the dedicated attitude underpinning every element of this holistic service that is perhaps the best thing about Certain Care. All carers are highly trained and follow the ‘Certain Care Code’ which guarantees the right attitude towards clients and their loved ones, in any given situation. This ongoing commitment to deliver live-in care services of the highest quality is reflected through the countless five-star reviews the company continues to receive from both its clients and their families and friends. “We have seen a complete turnaround in my mum since we started with the live-in care – she’s less confused, enjoying her garden like she used to, and overall appears much happier and more relaxed when we visit. The registration process was also very simple, and Scott was of great help.” Christine H Delivering exemplary live-in care services starting at just £850 per week, Certain Care Ltd is always there for its clients and their loved ones, making the company more than deserving of being celebrated as the Best Live-In Care Agency 2024 - Southern England. Contact: Scott Anonymous Company: Certain Care Ltd Web Address: www.certaincare.co.uk Best Live-In Care Agency 2024 - Southern England
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