GHP November 2017 - Texas A&M

18 GHP / November 2017 , 1707GH01 Establishing Successful Consultancy Processes and Relationships, Built on Mutual Trust Buchinger Life Science Solutions (BLSS) is an integrated life science consultancy, founded by Petra Buchinger. We profile both the firmand its pioneering Founder to learnmore. Established in 2012, BLSS supports profit and non-profit life science organizations in finding successful solutions, mastering complex challenges, and reaching individual targets. BLSS is specializing in medical technology, pharmaceutical and biotech sciences and academic and non-academic research. An important BLSS focus is sales, customer and service orientation, as well as intra- and inter-organizational cooperation and networking. Specifically, the consultancy approach of BLSS is always inclusive, and based on integrative organization development and meta- consulting. In an inclusive approach, you look at the organization as a whole, including the totality of all internal and external parts and people, as well as their individual features and relationships, in the consultation process. This brings sense and method into complex organizations - which life science organizations often are - for real progress and measurable results. Meta-consulting is a multi-level approach based on a scientific model and a very consistent theory/practice mix. This consistency eliminates the danger of dissonance on the customer’s side, preventing resistance against advice. Instead, Petra Buchinger will establish successful consultancy processes and relationships, built on mutual trust. In this way, consultancy can be extremely effective in helping the customers to solve their problems, master their challenges and reach their targets. Meta-consulting can contribute positively to all levels of an organization: organizational structure, business results, market focus, work conditions, all work-related issues, personality development, business and personal relationships. As such, Petra Buchinger has developed this special consultancy method based on almost 30 years as a professional in various life science organizations and consultancy functions. It is her clear conviction that only an integrated, scientifically sound counselling approach, firmly rooted in ethical behaviour, can fully address the complexity of life science organizations and deliver sustainable results. As basis for her own insights and learning, and the ideas developed from these, Petra Buchinger completed an elaborate, extensive research study in the framework of her Master Thesis in 2015/2016. 1,142 participants took part in this quantitative survey. For her outstanding scientific achievements and the innovative content of her thesis, the assessors honored Petra Buchinger with an award. The Thesis “DOES LIFE SCIENCE NEED CONSULTANCY? An empirical study to investigate the requirement for and utilization of consultancy in Life Science organizations” is an investigation into the typical challenges and problems with which people in life science organizations are confronted, and how consultancy is established within these organizations. For the abstract and the Download Link of the full text of the Thesis (in German) please follow the link here . Petra Buchinger has clearly identified the six major challenges of life science companies today: 1. The subjective perception of stress is generally high in people, independent of their position in the organization. 2. High workload due to complexity and high demands is also experienced as stressful. 3. Strong outside impulses, e.g. market or competitors, put pressure on life science organizations, resulting in major challenges and decisions with unpredictable consequences. 4. Permanent change inside and outside of the organization and the continuous need to build and adjust organizational structures causes insecurities and permanent stress. 5. Additional sources of stress for life science organizations are their complexity and interpersonal problems. 6. Job insecurity and stressful work conditions raise fears in the people working in life science organizations.