GHP April 2017

32 GHP / April 2017 , SO170004 Bringing Care Into the Community Overington Care is a domiciliary care agency based in Seaton dedicated to providing Health Care Assistants, Support Workers and RGN to Residential, Nursing and Learning Disability Homes throughout the southwest. We profile the firm to explore how it works to provide the very highest standards of care to every client across the region. Established in 2013, Overington Care is an Independent Domiciliary Care Agency, established by Managing Director Nichola Overington, that specialises in providing health care assistance and support workers to private clients wishing to remain living in their own homes. Since inception Overington Care has grown from have just two employees to a staff of over six, all of whom are committed to providing the very highest standards of care. The firm provides a vast array of services, from washing, ironing and personal care through to home from hospital support, 24-hour care and end of life care at home. These services are provided in the clients’ own homes on a one to one basis, allowing them to live independently. These services can be tailored to meet the individual needs of the client, ensuring that they receive the service they need and are always fully satisfied with support they are provided with. Testimony to the high quality care that the firm offers and the effectiveness of this client focused approach is the opinions of its clients, many of whom speak very highly of Overington Care and its dedicated, experienced staff. Most common amongst the firm’s clients is gratitude for the kindness and support the firm’s staff offer everyone they work with; even the most anxious of clients receive the very highest standards of care, and this makes a great deal of difference for the firm’s clients who often feel vulnerable and need additional reassurance. Over the years Overington Care has achieved an excellent reputation for providing quality service to those it serves in the local community, and this has enabled the firm to continue going from strength to strength. The firm is now growing steadily and, in 2017 Overington Care’s goal is to create its first luxury care home. This will be maximum of a 10 bed luxury care home that offers the very best care and support to everyone that lives there. To achieve this ambitious goal, Overington Care is currently in the process of taking on its first property in an adjacent town, allowing it to create not only the first of many small, luxury care homes, but also expand the agency itself. Naturally the firm will be looking to expand its workforce as part of this, and this presents a challenge as the company seeks to find committed staff willing to take on such tough, but highly rewarding, work. Overall the Overington Care has a bright and prosperous future ahead of it.